With our “Non-Telephone Customer Support” workshop, your participants will discover new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage. We encourage you to check out our other Customer Service workshop or browse all our other Business Workshops.
Workshop Objectives:
Define customer support
Know the different venues for customer support
Recognize challenges of customer support
Learn different applications
Know proper forms of documentation
Learning to be proactive in customer support
What is Included:
Printable Workbook Study Guide in PDF Format
Follow-up conversation via Zoom or telephone
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Coach & Speaker Accreditations:
