Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation. Take our sister workshop, Business Ethics, or browse all our other Business Workshops.
Workshop Objectives:
Define etiquette and provide an example of how etiquette can be of value to a company or organization
Understand the guidelines on how to make effective introductions
Identify the 3 C’s of a good impression
Understand how to use a business card effectively
Identify and practice at least one way to remember names
Identify the 3 steps in giving a handshake.
Enumerate the four levels of conversation and provide an example for each
Understand place settings, napkin etiquette and basic table manners
Understand the meaning of colors in dressing for success
Differentiate among the dressy casual, semi-formal, formal and black tie dress code
What is Included:
Printable Workbook Study Guide in PDF Format
Follow-up conversation via Zoom or telephone
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