by Mike Cooper | Oct 6, 2020
How To Have a Terrific Day…Every Day! It’s All About The Vibes Every day, you have a choice of having an OK day or a terrific day. It’s all in how you see and understand things. 90% of us see and believe that our life and the days that we are present in it, is... 
by Mike Cooper | Oct 6, 2020
Handling Incoming & Outgoing Sales & Follow-up Calls Taking control over the calls You are at your office and the phone is ringing off the handle. Your staff is constantly banging on the door. What to do? Your main thought is and will be how to deal with... 
by Mike Cooper | Oct 6, 2020
Enhancing Customer Service Creating the WOW Factor Customer service standards starting to slip? In today’s business, a great product is not necessarily what attracts or retains customers instead, it is service. it’s easy for a customer to leave you and post a... 
by Mike Cooper | Oct 6, 2020
Discovering The Powerful You You are Powerful In our minds, events from our past hold us back but are actually teaching us what we need to learn from the experiences. You are always getting a message to learn from the past. We also have a fearless voice inside us that... 
by Mike Cooper | Oct 6, 2020
Developing Your Positive Mental Attitude Positive Mental Attitude PMA Creating a positive mental attitude is a matter of willpower and determination. Your work and at home can bring stress, worry, and a general feeling of unease. It is so much easier to be negative...