by Mike Cooper | Oct 6, 2020
Handling Incoming & Outgoing Sales & Follow-up Calls Taking control over the calls You are at your office and the phone is ringing off the handle. Your staff is constantly banging on the door. What to do? Your main thought is and will be how to deal with... 
by Mike Cooper | Oct 6, 2020
Enhancing Customer Service Creating the WOW Factor Customer service standards starting to slip? In today’s business, a great product is not necessarily what attracts or retains customers instead, it is service. it’s easy for a customer to leave you and post a... 
by Mike Cooper | Oct 6, 2020
Developing Your Positive Mental Attitude Positive Mental Attitude PMA Creating a positive mental attitude is a matter of willpower and determination. Your work and at home can bring stress, worry, and a general feeling of unease. It is so much easier to be negative... 
by Mike Cooper | Oct 6, 2020
[vc_row qt_container=”true”][lifecoach-spacer][vc_cta h2=”Creating A Positive Work Environment” h4=”Put Your Positive Pants On” txt_align=”center” color=”blue”] In business, we need to recognize... 
by Mike Cooper | Oct 6, 2020
Communications & Relationship Dynamics Learning How To Connect With People For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are...