This workshop is designed for the front end staff and team members that answer the phones. Discover the new techniques on how to deal with unhappy clients. Learn the secrets on keeping an angry client happy. Discover tips on reducing the stress placed on your receptionist. How to keep impatient callers desiring your service.
Program Objectives:
Why The Telephone Is Critical To Your Success In Sales
Phone Facts On The Different Types Of Prospects
Your 5 Key Opportunity Areas For More Sales
Getting Ready To Pick Up The Phone
Your Basic Incoming Call Script
Your Most Common Questions & Objections On The Phone
Developing Your Responses For The Different Types Of Calls
Outgoing Follow Up Calls
How To Prospect By Phone
Turn incoming sales calls into appointments that show
Make more effective follow-up calls
Ask for and get referrals on every call
Build a solid customer base for your long term success
What Is Included:
Printable workbook study guide in PDF format
Follow-up conversation via Zoom or telephone
Certificate on completion
Have questions unrelated to this program? Click and…
Prefer Facebook? Message us!
Purchase a full one hour session to discuss the above program.
Professional Program
This workshop is designed for the front end staff and team members that answer the phones. Discover the new techniques on how to deal with unhappy clients. Learn the secrets on keeping an angry client happy. Discover tips on reducing the stress placed on your receptionist. How to keep impatient callers desiring your service.
Program Objectives:
Why The Telephone Is Critical To Your Success In Sales
Phone Facts On The Different Types Of Prospects
Your 5 Key Opportunity Areas For More Sales
Getting Ready To Pick Up The Phone
Your Basic Incoming Call Script
Your Most Common Questions & Objections On The Phone
Developing Your Responses For The Different Types Of Calls
Outgoing Follow Up Calls
How To Prospect By Phone
Turn incoming sales calls into appointments that show
Make more effective follow-up calls
Ask for and get referrals on every call
Build a solid customer base for your long term success
What Is Included:
Printable workbook study guide in PDF format
Follow-up conversation via Zoom or telephone
Certificate on completion
Have questions unrelated to this program? Click and…
Prefer Facebook? Message us!
Purchase a full one hour session to discuss the above program.
Coach & Speaker Accreditations:
