To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits of Civility In The Workplace are countless and will pay off immensely in every aspect of your job. You may also be interested in our Workplace Harassment workshop or browse all our other Business Workshops.
Workshop Objectives:
Define civility, understand its causes, and enumerate at least three of its behavioral indicators
Understand the costs of incivility, as well as the rewards of civility, within the workplace
Understand the costs of incivility, as well as the rewards of civility, within the workplace
Learn the basic styles of conflict resolution
Learn skills in diagnosing the causes of uncivil behavior
Understand the role of forgiveness and conflict resolution
Understand the different elements of effective communication
Learn facilitative communication skills such as listening and appreciative inquiry
Learn specific interventions that can be utilized when there’s conflict within the workplace
Learn a recommended procedure for systematizing civil behavior within the workplace
What is Included:
Printable Workbook Study Guide in PDF Format
Follow-up conversation via Zoom or telephone
Have questions unrelated to this workshop? Click and…
Prefer Facebook? Message us!
Coach & Speaker Accreditations:
